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- Free Shipping
All orders qualify for FREE STANDARD SHIPPING with no minimum purchase required. We cover 100% of standard shipping costs for every order.
- Order Processing
Orders are processed within 1–3 business days.
You will receive a shipping confirmation email with tracking information once your order has been dispatched.
- Delivery Time & Areas
Domestic Shipping
Estimated delivery: 7-15 business days after dispatch.
We ship to most residential and physical addresses;we currently do not ship to PO boxes, APO/FPO addresses.
- Shipping Carrier & Tracking
We use reliable standard shipping carriers for all deliveries.
Tracking numbers are provided in your shipping confirmation email; you may track your package on the carrier’s official website.
- Delivery Issues
If your package is delayed, lost, or damaged in transit, please contact our support team at service@xltoothbrush.us within 30 days of expected delivery with your order number and details.
We will investigate and assist with carrier claims to resolve issues promptly.
- Address Changes
Requests to modify shipping addresses must be submitted within 24 hours of order placement. We cannot guarantee changes once the order has been processed for shipping.
- Policy Updates
Xltoothbrush reserves the right to update or modify this shipping policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
8.content us
If you have any questions regarding your order, our products, or our services, please contact our customer service team.
Monday – Friday: 10:00 AM – 6:00 PM
Phone: +86 13382700729
Email: service@xltoothbrush.us
Address: No. 115, Yunhe North Road, Hanjiang District, Yangzhou City
